Please have to hand full debit card details, address and telephone numbers when booking accommodation. This is also a guarantee of payment for the cost of your stay.

Please note room changes may occur on owners discretion but we always strive to offer the most suitable room for the guest.

Check in is always after 1pm, please note depending on the amount of cleaning required, rooms may not always be ready for 1pm, keys are available and can be collected, luggage can be safely stored at the guest house and will be moved into the room as soon as the room is ready. 

Should you be delayed on your journey and not arriving at your intended time, we would ask you to phone and advise us accordingly.

In the event of cancellation or curtailment, should the accommodation not be re-let, the person who has made the booking will be liable to pay for the full cost of the reservation. Any damage to rooms will also be charged directly to the customer. 

Please note that any party arriving with less people than the original reservation will be expected to pay for the full cost of the booking.

Children and dogs are guest's responsibility, please supervise at all times.

Any guest found to, or intending to, use or supply any illegal substance will be asked to leave and the police will be immediately informed.

The proprietors reserve the right to amend, curtail or terminate any contract should the conduct of any person who is the member of any party cause any detriment to the well being of the proprietor or any of the other guests this includes smoking in any part of the guest house. The full amount of your stay will be taken using your debit card details.

Under no circumstances are guests allowed to bring non-residents into the hotel without prior permission from the proprietors. Any guest abusing this notice will be asked to vacate the premises and forfeit any monies paid.


Holiday Insurance is recommended

Scarborough Hospitality Association Pocket Guide " you enter into a legally binding contract when you secure your holiday accommodation. This imposes an obligation:- a) on the proprietor to hold a room (or rooms) at the disposal of the guest for the agreed period and b) on the guest to pay for the accommodation reserved. If either party seeks to vary or cancel the contract, this can only be done by mutual agreement, subject to liability to compensate the other party for any loss occasioned thereby. Please note that it has been held that illness does not entitle a guest to cancel a contract without compensation to the proprietor" therefore we advise that you take out holiday insurance. Please note all deposits are non-refundable.